Updated: April 26, 2025

Welcome to Assist Virtually ("we," "us," or "our").

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit assistvirtually.co.uk ("the Site").

1. Information We Collect

We may collect and process the following types of information:

• Personal Information:
  Name, email address, company name you provide through contact forms, newsletter sign-ups, or service inquiries.

• Technical Information:
  IP address, browser type, operating system, referral source, pages visited, and website navigation patterns (via cookies and similar technologies).

• Communication Information:
  Records of your correspondence with us, including emails and messages submitted through the Site.
   

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services.

• Respond to enquiries, questions, and service requests.

• Send occasional marketing communications (only if you have opted in).

• Improve our website, products, and services.

• Comply with legal obligations.
   

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your data with:

• Service Providers: Trusted third parties who support our operations (such as website hosting, analytics, or email marketing), under strict confidentiality agreements.

• Legal Requirements: If necessary to comply with the law, enforce our policies, or protect our rights.
   

4. Cookies and Tracking Technologies

Our Site uses cookies to:

• Analyse website traffic and usage.

• Understand and save user preferences.

• Improve your browsing experience.

You can manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy (link if available).
 

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Object to or restrict how we process your data.

• Withdraw consent at any time (for example, to unsubscribe from marketing emails).

To exercise your rights, please contact us at hello@assistvirtually.co.uk.
 

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
 

7. Data Security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, or destruction.
 

8. Third-Party Links

Our Site may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies separately.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date at the top.
 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
 

Assist Virtually
Email: hello@assistvirtually.co.uk
Website: assistvirtually.co.uk